LiveSalesman has an excellent record of training and retaining agents who become true experts on behalf of your company’s personality and brand.
They have the training department and operations team that work together to conduct training, helps to maintain objectivity and integrity. Their Trainers, Project Managers and Quality Assurance Team, all operate on the same floor as the agents so that they can guide, help and monitor the new agents in real time. They also make sure that their experienced and best performing agent works alongside the new agents, both to mentor them and to give regular feedback to the managers who can further help improve the new agent’s performance and confidence much faster. Let’s have a look on benefits of choosing LiveSalesman training-
1.Clients interact with the agents and the trainers who will work on their account and conduct training over video conferencing, go to meeting and skype.
2.The trainers prepare their own training curriculum depending on the client and send them for their approval.
3.They directly work with the training material provided by client or it can be a combination of both.
4.The training material is regularly updated on an ongoing basis with the changing requirements of the client’s business and the retraining is conducted for all the agents working on that account.
5.They often send their trainers and operations team to the client’s site so that they can get firsthand account of their culture, environment and how your operations are run.
6.Their training program also focuses on equipping agents with soft skills they need to effectively communicate with their customers.
7.A specialized sales training is imparted to sales agents wherein they are taught the essentials of successful cross selling and up selling.
If you want to read about LiveSalesman reviews or if you want to know the LiveSalesman feedback on the services they offer to their clients, visit the website http://livesalesman.com/.
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