The Benefits of Live Chat for Your Hotel Website

Are you planning to process the direct bookings of hotels, resorts, and other vacation accommodation on your small business's website? If yes, then be prepared with customer care services online to answer the customer queries and complaints directly on website. The team of highly knowledgeable experienced reservation experts of customer care, for hotels, resorts and other vacation accommodation websites is aimed at converting every enquiry into a reservation.

It is a fact that “Website visitors who engage in a live chat conversation are up to 15 times more likely to book than those who don’t.”

Provide Live Chat

The aim of customer service is to generate more Direct Bookings and drive higher Conversion to capture 65-90% new revenue from your existing website. In addition, customer care services offer real time interactive and consultative assistance over live chat to those website visitors who would not have booked with you otherwise but if they get help or information they need in order to make their purchase decision.

A website without live chat conversation service will be in a situation similar to when a group of guests enters your hotel only to be welcomed by an empty front office & main hall: a hotel fully deserted from employees. This is perhaps a nightmare for you as a hotel.

Similarly, on your website, if you do not want to give similar type of experience to your potential customers then go for live chat conversation services.

Benefits of Live Chat

• Increase customer satisfaction by pushing calls to chat instead of making people wait on hold
• Helps to offer 24x7X365 services
• Save on overall cost that entails recruiting, training and managing in house staff
• Offer your potential guests the same hospitality on your website as you would in your hotel, leaving a wonderful first impression
• Capture 65-90% New Revenue from the same traffic
• Increase Conversion 6-15x over self service
• Increase Direct bookings up by as much as 400%
• Move your customers from Satisfied> Loyal> Advocates
• Allow your visitors to interact with you and get help in real time without having to leave your website

To avail all these benefits in the hospitality industry, choose Live Chat services from LiveSalesman. If there is anything that counts in hospitality industry, it has to be first impressions. In today’s age of Internet, the first experience that your guests have with your hotel is not when he arrives at your property but when he is researching on your website to decide whether to stay with you or not. Thus, to provide assistance and the real time experience to your potential customers, Live Chat services is must. For information, you can visit LiveSalesman website or check out Livesalesman reviews. Even if you want to pursue your career in customer care services, you can explore Livesalesman career options.

LiveSalesman – Live Chat-based Customer Service That Is Just Legendary

If you believe that every E-business needs something to have an effective communication with its clients, then you might also be in favor of Live Chat. Live Chat actually fills in for phone calls that are really hectic and time consuming. It enables the clients on your site to live chat with your customer support so that they can get all their queries answered quickly. That is why LiveSalesman is there for you. 

LiveSalesman is a leader in Outsourced Live Chat based customer care service and sales solution. To help you to grow your business smoothly, it has specially designed a special Live Chat Customer based support service especially for online fashion retailers and personal shoppers. With its 13 years of experience in providing professional and multichannel outsourced contact center solutions for a wide range of small, mid-size or enterprise level E-businesses.

Live Chat enables the agents of the customer support team to multitask and assist various customers at a time. Thus, the live chat agents can handle multiple chats simultaneously. Moreover, live chat also helps in increasing the sales numbers. Statistically, it is proved that live chat helps increase the conversion by at least 20 percent. Thus, live chat is quite effective as it provides the customers with an instant access to customer support team. 

Besides this, it is a great benefit if you are thinking of purchasing something from its online apparel stores. Indeed, it is there to give a personalized shopping experience to all its online shoppers. It completely understands the specific needs of the customers and provides them with expert advice on what to purchase. It also offers stylists with a great sense of style and an ability to understand the style of others. 

Thus, LiveSalesman BPO ensures to deliver the unparalleled customer service and care to the customers and enhance the website sales revenue with their upselling skills. For more details, please visit the website.

Expand Your Customer Interactions with ‘LiveSalesman’

If you run a business, then you might be aware that it is difficult to figure out which activities are most worth your time and effort. A lot of tasks will come your way, some of which may leave you with little ability to work on things that really matter. The best way to get rid of these difficulties and focus on the activities that provides you with better outcome is through outsourcing. 

Benefits you can avail with outsourcing 

Thus, if you are indulged in some tasks that can be outsourced to someone else, it will be a great idea to save your time. Ranging from more personal freedom to more profits, outsourcing has come up with great benefits. Whether your business is small or large, outsourcing the customer service delivers the combination of values and skills at higher standards. 

Outsource customer services to save money and time 

What applies the best when it comes to outsourcing the customer services? The teams with centralized knowledge base and seamless, fast and efficient experience will ensure that the customers get answers that they want. These teams do not need to build their knowledge from scratch that will help them to speed up their work quickly. Besides, these outsourcing teams will automatically analyze the incoming interactions and suggest the required answers. Moreover, outsourcing the customer services will assist you in saving money, as it will allow the cost to spread across many clients.

LiveSalesman provides you with best services to keep your clients satisfied 

If you are looking for reliable outsourcer so that your firm can come up with great results, you must go for LiveSalesman that is a pioneer in outsourced live chat-based customer service and sales solutions. It offers end-to-end outsourced center solutions especially for E-Commerce businesses. With 30 years of experience in providing professional and flexible outsourced solutions for all the small and midsize businesses, it ensures to offer you the best practices that it has observed over the years. 

Services offered by LiveSalesman

Whether you need technical support, multilingual support, email support, phone support, live chat support, E-commerce customer care, E-commerce sale solution, appointment booking for salons and spas, multilingual live chat for travel businesses or reservations and helpline for hotels; LiveSalesman BPO works the best for you. Apart from all, it has specially designed outsourced services for Online Lingerie Boutiques and Online Luxury Stores as well. 

For more details, please visit the website http://livesalesman.com/