Thursday 25 January 2018

How Sales Specialist Can Help You Increase Your Business Profit

Sales representatives in a lot of contact centers make the mistake of pressurizing the customers into adding more to their order or deceptively convince them to purchase more expensive items, even when they do not address the customer’s needs, for short term gain. This is the most counter- productive sales strategy that will drive your customers away forever.

When dealing with a sales representative, first and foremost, customers wish to talk to people who are knowledgeable and friendly and expect to get informed assistance rather than being pushed into making decisions which they may regret later

Thus, you need sales specialists that can help you to increase your sales in better way. You can choose LiveSalesman Sales Specialists. But, why LiveSalesman sales specialists? Have a look on few reasons-
  • LiveSalesman Sales Specialists know the art of customer engagement.  
  • They understand this very well and possess the necessary skills and temperament to understand your customer’s needs and presenting them with options in a helpful and educating manner.
  • They assist your customers buy what is in their best interest, while still up welling/or cross-selling by offering them options that make sense to them.  
  • LiveSalesman Sales Specialists know the art of customer engagement. 
  • Their customer centrist 'Pull Selling' rather than 'Push Selling' approach not only helps us meet and exceed your revenue goals but also ensures long term customers for your brand.
  • They are true extension of your sales team.
    They invest in finding and hiring talent that fits the culture and brand personality of your business.
  • They create a high energy sales focused environment where all sales team members are constantly monitored, mentored when required and applauded when they perform well to ensure their level of enthusiasm to outperform their own performance remains high at all times. 
  • All team members work towards a common goal of achieving highest possible sales performance, handling every cross sell and up sell opportunity in a way that works in favor of your brand. 
  • Incentives and motivators are designed to deliver results in an ethical and professional manner, aligned with your brand. 
Thus, choose LiveSalesman Sales Specialists and increase your business profit. For more information, check LiveSalesman reviews or LiveSalesman feedback or visit http://livesalesman.com/.

Thursday 18 January 2018

How to Turn Your Customer’s Issues into Positive Experiences


In an e-commerce business, satisfied customers are another name of a successful business. Sometimes, situations occur when customers face so many issues. Now, the question arises - what can be the solution of this problem? Thus, it becomes a challenge to turn the customer’s issues into positive experience.


You can go for Technical Support Solution. It aims at providing immediate help and fast resolution to your customers when they face issues with your product/services, thus preventing negative feedback or returns. Technical support rendered by well-informed professionals have the ability to turn your customer’s concerns into positive experiences.
To attain this feat, you can choose LiveSalesman for best technical support solution with benefits including -

  • They not only provide Level 1 support but also capable of handling complex tier 2 and tier 3 support questions for both consumer and enterprise customers. 
  •  
  • They work with you to ensure that the technical support team is thoroughly trained in your products or services to ensure uninterrupted 24×7×365 Technical Support for your customers via phone, chat, and/or email. 
  • Technical support solutions focused on building customer loyalty & giving you competitive edge by swift troubleshooting & problem resolution
  • Prompt and proactive issue resolution at much reduced support costs through efficient resource utilization
  • "Tech-Smart" processes designed to increase first time resolution & reduce customer handling time
  • Experienced workforce adept at handling issues starting with Product/Service Activation, Installation and co-ordination, Problem Simulation and Diagnostics, etc. for both consumer and enterprise customer.
  • Most of the agents in Tech support team have educational background in Engineering.
These are just few benefits of choosing LiveSalesman. If you have any doubts regarding the quality of its services,feel free to check LiveSalesman Reviews and LiveSalesman Feedback. They have over 12 years of experience in providing Outsourced Contact Center Services for various small, mid sized and big E-Commerce Companies, including some fortune 500 companies, from all over the globe. For more information, feel free to visit


Wednesday 17 January 2018

How to Turn Your Customer’s Issues into Positive Experiences



In an e-commerce business, satisfied customers are another name of a successful business. Sometimes, situations occur when customers face so many issues.
Now, the question arises - what can be the solution of this problem? Thus, it becomes a challenge to turn the customer’s issues into positive experience.
You can go for Technical Support Solution. It aims at providing immediate help and fast resolution to your customers when they face issues with your product/services, thus preventing negative feedback or returns. 
Technical support rendered by well-informed professionals have the ability to turn your customer’s concerns into positive experiences.
To attain this feat, you can choose LiveSalesman for best technical support solution with benefits including -
· They not only provide Level 1 support but also capable of handling complex tier 2 and tier 3 support questions for both consumer and enterprise customers. 
· They work with you to ensure that the technical support team is thoroughly trained in your products or services to ensure uninterrupted 24×7×365 Technical Support for your customers via phone, chat, and/or email.
· Technical support solutions focused on building customer loyalty & giving you competitive edge by swift troubleshooting & problem resolution.
· Prompt and proactive issue resolution at much reduced support costs through efficient resource utilization
· "Tech-Smart" processes designed to increase first time resolution & reduce customer handling time
· Experienced workforce adept at handling issues starting with Product/Service Activation, Installation and co-ordination, Problem Simulation and Diagnostics, etc. for both consumer and enterprise customer.
· Most of the agents in Tech support team have educational background in Engineering.
These are just few benefits of choosing LiveSalesman. If you have any doubts regarding the quality of its services,feel free to check LiveSalesman Reviews and LiveSalesman Feedback. 
 They have over 12 years of experience in providing Outsourced Contact Center Services for various small, mid sized and big E-Commerce Companies, including some fortune 500 companies, from all over the globe. 
For more information, feel free to visit http://livesalesman.com/.


How to Turn Your Customer’s Issues into Positive Experiences

In an e-commerce business, satisfied customers are another name of a successful business.Sometimes, situations occur when customers face so many issues. 
Now, the question arises - what can be the solution of this problem? Thus, it becomes a challenge to turn the customer’s issues into positive experience.
You can go for Technical Support Solution. It aims at providing immediate help and fast resolution to your customers when they face issues with your product/services,
thus preventing negative feedback or returns. 
Technical support rendered by well-informed professionals have the ability to turn your customer’s concerns into positive experiences.
To attain this feat, you can choose LiveSalesman for best technical support solution with benefits including -
 
· They not only provide Level 1 support but also capable of handling complex tier 2 and tier 3 support questions for both consumer and enterprise customers. 
· They work with you to ensure that the technical support team is thoroughly trained in your products or services to ensure uninterrupted 24×7×365 Technical Support for your customers via phone, chat, and/or email.
· Technical support solutions focused on building customer loyalty & giving you competitive edge by swift troubleshooting & problem resolution.
· Prompt and proactive issue resolution at much reduced support costs through efficient resource utilization
· "Tech-Smart" processes designed to increase first time resolution & reduce customer handling time
· Experienced workforce adept at handling issues starting with Product/Service Activation, Installation and co-ordination, Problem Simulation and Diagnostics, etc. for both consumer and enterprise customer.
· Most of the agents in Tech support team have educational background in Engineering.
 
These are just few benefits of choosing LiveSalesman. If you have any doubts regarding the quality of its services,feel free to check LiveSalesman Reviews and LiveSalesman Feedback. 
They have over 12 years of experience in providing Outsourced Contact Center Services for various small, mid sized and big E-Commerce Companies, including some fortune 500 companies, from all over the globe.
 For more information, feel free to visit http://livesalesman.com/.
 

How to Turn Your Customer’s Issues into Positive Experiences






In an e-commerce business, satisfied customers are another name of a successful business. Sometimes, situations occur when customers face so many issues. Now, the question arises - what can be the solution of this problem? Thus, it becomes a challenge to turn the customer’s issues into positive experience.
You can go for Technical Support Solution. It aims at providing immediate help and fast resolution to your customers when they face issues with your product/services, thus preventing negative feedback or returns. Technical support rendered by well-informed professionals have the ability to turn your customer’s concerns into positive experiences.
To attain this feat, you can choose LiveSalesman for best technical support solution with benefits including -
· They not only provide Level 1 support but also capable of handling complex tier 2 and tier 3 support questions for both consumer and enterprise customers. 
· They work with you to ensure that the technical support team is thoroughly trained in your products or services to ensure uninterrupted 24×7×365 Technical Support for your customers via phone, chat, and/or email.
· Technical support solutions focused on building customer loyalty & giving you competitive edge by swift troubleshooting & problem resolution.
· Prompt and proactive issue resolution at much reduced support costs through efficient resource utilization
· "Tech-Smart" processes designed to increase first time resolution & reduce customer handling time
· Experienced workforce adept at handling issues starting with Product/Service Activation, Installation and co-ordination, Problem Simulation and Diagnostics, etc. for both consumer and enterprise customer.
· Most of the agents in Tech support team have educational background in Engineering.
These are just few benefits of choosing LiveSalesman. If you have any doubts regarding the quality of its services,feel free to check LiveSalesman Reviews and LiveSalesman Feedback. They have over 12 years of experience in providing Outsourced Contact Center Services for various small, mid sized and big E-Commerce Companies, including some fortune 500 companies, from all over the globe. For more information, feel free to visit http://livesalesman.com/.

Thursday 11 January 2018

Why Spa/Salon Receptionist Services Important?

When it comes to pamper your clients in any spa/salon,receptionist service plays an important role. Actually, providing great beauty care is not enough for a successful salon. Unsurpassable customer service is also essential. You can take best Spa/Salon receptionist service from Livesalesman


The spa/salon receptionist services from Livesalesman serve the clients from spa/salon industry and can easily customize the services to meet your specific requirements. They carefully select people who possess excellent customer service aptitude and strong interpersonal skills to be a part of salon/spa receptionists’ team. They are all professionally trained on the services offered by a spa/salon and can hence intelligently answer all such pertinent queries and can very well anticipate the needs and expectations of your clients. Their immersive approach to training enables them to interact with your clients confidently and convincingly without depending on a scripted dialogue.

From the experience they have observed that incoming call flow is usually not equally distributed through the day in a spa/salon. There are hours when there is a sudden spike followed by lull periods. Having fewer people on call would mean that you would abandon calls, many of which could translate in to appointments. Having more staff would mean that they would be sitting idle, merely keeping their seats warm during lean hours, which is expensive and inefficient. 
 
They offer you the option of flexible staffing precisely to address these fluctuating needs from hour to hour or day to day. They work with you to analyze the patterns in ebbs and flows of your calls and make sure that you have just the right number of staff available to take calls during each interval of the day to meet established service levels in the most cost effective way possible.
For more information; you can read Livesalesman reviews, check Livesalesman Feedback or visit the website http://livesalesman.com/.

The Benefits of Live Chat for Your Hotel Website

Are you planning to process the direct bookings of hotels, resorts, and other vacation accommodation on your small business's website?...