Get Bilingual call centre solutions from Livesalesman

Livesalesman offers the best native Chinese language call center solutions will enable you to focus on geographical expansion strategies rather than dwell on daunting linguistic barriers. Here some of the reasons given that will give you idea that why you should choose LiveSalesman for Chinese call center services such as:-

• They offer the support in Chinese Cantonese and also various call center solutions in native Chinese language and provide the multichannel Chinese language solutions delivered over Live Chat, Phone and E-mail.
• They have Bilingual Chinese call center agents with firm grasp on both written and spoken Chinese and English. They easily understand the cultural nuances and local consumer behavior.
• They offer Chinese customer support and sales solutions on shared (agents work on more than o-ne account at a time) and dedicated (agents dedicatedly work for your business) models.
• They deliver their services from their local offices in China, by the agents who are native to China, living and working in China and also offer flexible solutions customized to your specific business needs.

Livesalesman have professional Chinese language call center executives and their Chinese call center agents are native Chinese people. Although, you might be wondering that why it is important to have Chinese professionals then think once that can you really successfully sell to them by opting for automated translations tools instead of offering customer support in their language? Here some more reasons are given such as:-

• The localized Customer Support in Chinese will help you to connect locally with your Chinese shoppers.
• They will offer multichannel Chinese Call Center Solutions. There are only .77% of total Chinese population in the world speaks English.
• It is hard to maintain loyalty in China. In China, consumer expectations for better customer service are at an all-time high.
• China’s shoppers tend to be even more opinionated and outspoken than their American and European counterparts. The trust between buyer & seller is extremely important in China & it needs to be instant.
• Even despite of the various challenges, no retailer in the world can afford to ignore Chinese market. The Chinese Consumer is a Global Game Changer.

For more information, about their services and Livesalesman careers, feel free to visit http://livesalesman.com/