Thursday 11 January 2018

Why Spa/Salon Receptionist Services Important?

When it comes to pamper your clients in any spa/salon,receptionist service plays an important role. Actually, providing great beauty care is not enough for a successful salon. Unsurpassable customer service is also essential. You can take best Spa/Salon receptionist service from Livesalesman


The spa/salon receptionist services from Livesalesman serve the clients from spa/salon industry and can easily customize the services to meet your specific requirements. They carefully select people who possess excellent customer service aptitude and strong interpersonal skills to be a part of salon/spa receptionists’ team. They are all professionally trained on the services offered by a spa/salon and can hence intelligently answer all such pertinent queries and can very well anticipate the needs and expectations of your clients. Their immersive approach to training enables them to interact with your clients confidently and convincingly without depending on a scripted dialogue.

From the experience they have observed that incoming call flow is usually not equally distributed through the day in a spa/salon. There are hours when there is a sudden spike followed by lull periods. Having fewer people on call would mean that you would abandon calls, many of which could translate in to appointments. Having more staff would mean that they would be sitting idle, merely keeping their seats warm during lean hours, which is expensive and inefficient. 
 
They offer you the option of flexible staffing precisely to address these fluctuating needs from hour to hour or day to day. They work with you to analyze the patterns in ebbs and flows of your calls and make sure that you have just the right number of staff available to take calls during each interval of the day to meet established service levels in the most cost effective way possible.
For more information; you can read Livesalesman reviews, check Livesalesman Feedback or visit the website http://livesalesman.com/.

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