When it comes to Korean customer support,
it is critical to your business's success in Korea. It has immense
ely raised its importance. Moreover, global retailers can't afford to
ignore Korean market due various reasons including -
- Over 80 million people in world speak Korean with sizeable populations of ethnic Koreans in the United States, Japan, China and Russia. Data suggests that less than 10% of Koreans know English.
- Korea has emerged as a top economic and technological powerhouse that is now a trillion dollar marketplace.
- The South Korean GDP is over $1 trillion, making it the fourteenth largest economy in the world.
- The South Korean GDP per capita is about $26,000, which is similar to New Zealand and the Czech Republic.
- Koreans enjoy the fastest Internet speed in the world with 95% population having Internet broadband access and two-thirds own a Smartphone.
- Shopping is a national pastime. Korean consumers are amongst the most prolific online shoppers in the Asia Pacific region, only second to China and Japan.
- Average spending per digital customer is third highest in Korea in Asia Pacific region.
Actually, it is a fact that more than
half of consumers are willing to pay more if you are willing to give
them information in their own language. Customers expect to be able
to contact a company with questions, special requests or problems
related to ordering and are naturally more comfortable if they can
communicate with customer service in their mother tongue.
If you want to avail Bilingual Call
Center Services in Korean for your e-commerce business, then get in
touch with LiveSalesman or check
the LiveSalesmanreviews. Their native
Korean language call center solutions will enable you to focus on
geographical expansion strategies rather than dwell on daunting
linguistic barriers. For more information, feel free to visit the
website http://livesalesman.com/.
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