LiveSalesman Offers Best Outsourced Call Center Services

LiveSalesman
is actively offering outsourced live chat-based customer service and sales
solutions for E-commerce businesses worldwide. We are offering services from the
last 12 years and glad to share that we have observed, developed and
implemented innovative custom solutions our leading e-commerce clients over the
years. We invest considerable time, money and energy to ensure that we are
consistently meeting your quality standards.





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What Makes Call Center Outsourcing Important for Hotel Industries?

In the entire hotel industry, one of the most important things is guest satisfaction. Suppose if you are unable to answer the phones in a timely manner chances are that you are losing potential business from your prospective guests who will eventually steer towards your competition. When your business hinges on round the clock customer service, unanswered phones from guests- current or prospective can be detrimental to your success. This is the reason why you need call center outsourcing services for a hotel.

Have a quick glance what advantages a call centre outsourcing services can offer you -

• Close bookings at a higher average daily rate.

• Maximize room revenue through up sell and cross sell.

• Project a polished and professional image of your hotel, setting the stage for better ratings on review sites like Trip Advisor.

• Reduce overall expenses by doing away with the need of recruiting, training and maintaining additional in-house staff and by trimming after-hours personnel.

• Give your current guests the undivided in-person attention they deserve and excellent support to prospective customers.

• Let your in-house team focus productively on core tasks that are essential to your hotel’s success without being distracted by constantly ringing phone.

• Get more direct bookings and save on hefty OTA commissions.

• Earn higher net operating income.

• Convert more calls to confirmed bookings.

Are you seeking for Call Center Outsourcing services for your hotel? If so, then LiveSalesman is a right choice for your needs. Here some of the advantages given you can expect from them -

• Every call is answered in a structured way with the aim of maximizing and converting more calls to bookings.
• Flexible payment plans to suit your specific business needs including performance based pay per booking. 
• Experienced professionals from hospitality background to answer your calls. 
• Strict quality audits to review operators' performance regularly and to ensure that protocol set forth by you is being adhered to and SLAs are being met. 
• Comprehensive reporting. All calls are recorded and are easily accessible by you. 
• Multilingual support available in most of the major European and Asian languages. For more information, you can check LiveSalesman reviews or LiveSalesman feedback. You can also visit http://livesalesman.com/.

LiveSalesman’s Live Lingerie Experts for Your Online Lingerie Stores

Are you running an Online Lingerie Store? If so, then you need Live Lingerie Experts that will help you to get the attention of internet shoppers. The major challenge of online lingerie store is that an alternative Online Lingerie Store is just a mouse click away for the shoppers. Thus, you need to find ways to instantly respond to their queries and help them select the right product. If you don't, their cursor will be heading to the back button or on to a competitor in the blink of an eye.

That’s why get in touch with LiveSalesman. They understand the intricacies of shopping intimates online and came up with a perfect solution: allowing your online shoppers to communicate with team of Lingerie Experts in real time via live chat. 

With live chat support, they provide your online shoppers with a comfortable platform where they can interact with highly knowledgeable and specially trained Lingerie Stylists who instantly answer their questions and help them through their decision making process to increase their comfort level so that they can buy with confidence.

They have lingerie specialists, always available to meet-and-greet your website visitors and replicate the same personalized shopping experience for your customers that they experience in any luxury brick and mortar boutique. They engage your shoppers in personalized live chat sessions to understand their requirements; body type, preferences, occasion and lifestyle needs and then make relevant suggestions. 

The objective is to boost conversion and maximize each opportunity to make a sale by helping your shoppers find the lingerie that actually addresses their needs out of 1000s of styles available in your e-store because not every product is right for everyone. By guiding your customers what style and cut to go for, we not only help you close the sale but also save you and your customers the unnecessary hassle that entails exchange and returns. They make browsing and shopping on your website an immersive and personalized experience for your customers.

If you want to know more then you can check LiveSalesman feedback. For more details and LiveSalesman reviews, please visit the website http://livesalesman.com/.

LiveSalesmanfocuses on Providing Best Customer Technical Support Services

In this modern age, the use of technology has increased to such an extent that everything has now become so convenient, which earlier used to take great efforts. As a result, the requirement of providing technical support has grown up. There are different technologies available to offer technical support services depending on the needs and situation. 

Most of the companies focus on best technical support services. Livesalesman is one of them. They have customer technical support services that aims to provide immediate help and fast resolution to the customers whenever they face issues with product/services; thus preventing negative feedback or returns from customers. They not only provide Level 1 support but are also capable of handling complex tier 2 and tier 3 support questions for both consumer and enterprise customers. They work with you to ensure that their technical support team is thoroughly trained about your products or services to ensure uninterrupted 24×7×365 Technical Support for your customers via phone, chat, and/or email.

The Technical support solutions offered by Livesalesman focuses on building customer loyalty and giving you a competitive edge by swift troubleshooting & problem resolution. They have prompt and proactive issue resolution at much reduced support costs through efficient resource utilization. Moreover, they focus on "Tech-Smart" processes designed to increase first time resolution and also reduces the customer handling time. They have experienced workforce adept at handling issues starting with product/service activations, installation and co-ordination, problem simulation and diagnostics etc. for both consumer and enterprise customer. In addition, most of their agents in Tech support team have educational background in Engineering. They believe in turning their customers' issues into positive experiences. 

For more information, about their services and Livesalesman careers, you can check Livesalesman reviews or feel free to visit http://livesalesman.com/.

LiveSalesman have Best in Class IT Infrastructure

LiveSalesman have best in class IT Infrastructure. They have state of the art infrastructure facilities in India, Philippines and at other locations around the world. They have a reliable infrastructure and they use innovative technology, practical experience to offer unsurpassed quality. Moreover, as a company, they have 13 years of proven experience in providing professional, flexible and multichannel outsourced contact center solutions, for a wide range of small, midsize, and enterprise-level E-commerce Clients from various domains.

Why LiveSalesman have best in class IT infrastructure? Here are the reasons-

1. Their servers are hosted at very reliable data centers across the world.

2. Their local IT infrastructure in offices is protected by state of the art firewalls. All their routers, work stations and servers are regularly maintained and replaced with the latest technology.

3. Their Buildings are self-owned with 'A' class construction.

4. Their offices are guarded 24x7 by uniformed security guards.

5. The access to their offices is restricted at all times by multiple levels of security including physical check by security guards and automated access control systems.

6. The call center floors are secured zones which do not allow use or access to mobile phones, cameras, USB drives and other media and writing equipment. These policies are enforced physically.

7. Other than main power line, they have 2 standby diesel powered electricity generators for back up. They store enough Diesel fuel for back up to power their offices for more than a week in an eventuality of power cut.

To believe what they offer, read the LiveSalesman reviews or the LiveSalesman feedback shared by their clients at the website http://livesalesman.com/.