Why to Choose Bilingual Call Center Services in Korean from LiveSalesman

When it comes to Korean customer support, it is critical to your business's success in Korea. It has immense ely raised its importance. Moreover, global retailers can't afford to ignore Korean market due various reasons including -

• Over 80 million people in world speak Korean with sizeable populations of ethnic Koreans in the United States, Japan, China and Russia. Data suggests that less than 10% of Koreans know English.
• Korea has emerged as a top economic and technological powerhouse that is now a trillion dollar marketplace.
• The South Korean GDP is over $1 trillion, making it the fourteenth largest economy in the world.
• The South Korean GDP per capita is about $26,000, which is similar to New Zealand and the Czech Republic.
• Koreans enjoy the fastest Internet speed in the world with 95% population having Internet broadband access and two-thirds own a Smartphone.
• Shopping is a national pastime. Korean consumers are amongst the most prolific online shoppers in the Asia Pacific region, only second to China and Japan.
• Average spending per digital customer is third highest in Korea in Asia Pacific region.

Actually, it is a fact that more than half of consumers are willing to pay more if you are willing to give them information in their own language. Customers expect to be able to contact a company with questions, special requests or problems related to ordering and are naturally more comfortable if they can communicate with customer service in their mother tongue.

If you want to avail Bilingual Call Center Services in Korean for your e-commerce business, then get in touch with LiveSalesman or check the LiveSalesmanreviews. Their native Korean language call center solutions will enable you to focus on geographical expansion strategies rather than dwell on daunting linguistic barriers. For more information, feel free to visit the website http://livesalesman.com/.

Get Live Chat Sales Services for Your Website from Livesalesman

 

Why do you need Live Chat Sales Experts for your website? Live Chat Sales Experts are important to enhance your website sales. Actually, a great website by itself can’t generate sales. In a world of instant gratification and where an alternative website is just a mouse click away, E-commerce Businesses are struggling firstly to capture the attention of a user. It can be accomplished by a great website and marketing, and to keep it long enough it is important to get user’s messages across and respond to their queries.

The Live Chat Sales Agents offer a comfortable conversation platform with which to engage your customers and provide them personalized assistance in real time while they are still shopping on your website. It is integral to any modern E-commerce Business’s Sales strategy.

Live Chat Sales Agents offer benefits including –

• Deliver increased sales
• Higher conversion rate
• Greater ROI and AOV
• Reduced shopping cart abandonment
• Higher customer satisfaction

In addition, it is a more cost effective and efficient means for businesses to serve their customers.

You can get in touch with LiveSalesman. They have 13 years of proven experience in providing professional, flexible and multi channel outsourced contact center solutions, for a wide range of small, midsize, and enterprise-level E-commerce Clients from various domains has given us valuable insights into the unique challenges that Online Businesses confront. They have dedicated and passionate Sales Experts replicate the in-store experience for your customers on your website. Thus, enhance your sale with their outsourced live chat sales solution including –

• Personalized Assistance
• Proactively reach out to the customers
• Engaging right customers with the right assistance at the right time
• Multi-chatting

Moreover, they understand sale is an art. Therefore, their focus is way beyond making that one-time transaction. Their goal is to deliver a buying experience that brings back your customers and drives repeat business.

For more information, you can check LiveSalesman reviews or LiveSalesmanfeedback. You can also visit http://livesalesman.com/

Choose LiveSalesman for Chinese Call Center Services

Are you looking for Customer Support in Chinese? If so, then choose someone who can offer the best Chinese Call Center services that will enable you to focus on geographical expansion strategies rather than dwell on daunting linguistic barriers. Some of the reasons are given here that makes it important to get best services with extra effort for Chinese market –

• Difficult to maintain loyalty in China
• Higher consumer expectations
• More opinionated and outspoken customers

These are few things to consider by the service provider in retail market. Therefore, what do Chinese customers demand of their providers? First and foremost, they want to conduct their business with providers in a fast and hassle-free fashion. There are basic customer service expectations that cannot be compromised, such as –

• Speed of service
• Ease of obtaining information and service
• Agents' knowledge and experience

In a market that's inundated with products of questionable origin, Chinese customers look for reassurance and proof that they are paying for something that is authentic. This is why they need to communicate with the merchant and confirm details- a practice that has become a standard consumer behavior in China. Toaboa.com, the Chinese equivalent of Amazon.com allows shoppers to communicate with the merchants instantly by sending instant messages and get responses in real time. This instills a sense of confidence in Chinese buyers, which is extremely important. Currently, less than one-third of Chinese customers are satisfied with their providers.

Now, if you are looking for Chinese Call Center service provider than choose LiveSalesman. Currently, less than one-third of Chinese customers are satisfied with their providers. They offer multichannel Chinese language solutions delivered over Live Chat, Phone and E-mail. Moreover, they have dedicated management with quality assurance team that consistently meets up the standards. For more information; you can read LiveSalesman reviews, check LiveSalesman feedback or visit the website http://livesalesman.com/.

Personal Shopper is Essential for Your Retail Fashion Business

• Are you an online fashion retailer?
• Do you want to build a client base of loyal shoppers?

Then see king the services of a personal shopper for businesses such as Online Lingerie Boutiques, Online Apparel Businesses or websites that are sell fashion footwear and other accessories solidifies a loyal customer base. Personal Shopper is a business-specific Customer Service and Sales Solution for Online Fashion Retailers.

If you are searching for Personal Shopper service for your business then get in touch with LiveSalesman. They have worked with many fashion e-businesses. They feel that such businesses require specialized customer service or sales staff to serve their customers.

According to them fashion cannot be sold simply by answering customer queries from a knowledge base. It requires knack for understanding fashion and being able to give recommendations to the customer to help her/him make the right buying decision. Sheer choice of products available on websites can be really baffling for any customer and they appreciate if they can get real time assistance in picking the right product out of 1000s available on the website.

Therefore, they have put together a team of fashion savvy stylists who craft a personalized shopping experience for your online shoppers and instantly respond to your website visitor’s queries via live chat. The Live Chat stylists understand your customer’s specific needs and desires and accordingly provide them expert advice on what to shop. They keep themselves abreast of latest fashion and very well understand what type of lingerie/apparel would work for a certain body type or what suggestions to make keeping in mind the preferences or lifestyle of the customer in question. Their goal is not to make one time sale but to build an excellent rapport with your customers to drive repeat purchases.

For more information, you can check LiveSalesmanreviews or LiveSalesmanfeedback. You can also visit http://livesalesman.com/

Why Your E-Commerce Businesses Need Outsourced Email Support?

Email support services are required to run an e-commerce business. Even though more instant communication channels such as Live Chat and Phone Support are gaining popularity, the good old email support is still the preferred communication channel for some customers.

Simple auto-response acknowledgment with the help of technical tools available to e-businesses cannot set a customer service standard as they do not answer customer's questions. The email interactions with your customers are another opportunity to reinforce your brand.

Are you searching for outsourced email support for your e-commerce business? Then, LiveSalesman is a best choice and some of the reason to choose them are-

• Their benchmarks for quality of customer service and commitment to mirror your brand values are just as high when they communicate over email, as it is when they respond to calls and chats.

• They lay tremendous emphasis on the significance of responding to customers in time.

• Even if they realize that the complaint in question cannot be resolved instantly, they make it a point to let them know that they have got their request and supply them with a timeline for when they will be able to complete the task.

• Their email support agents ensure that they keep your customers updated with the status so that they don’t feel lost.

• They keep the customers in loop shows them that things are under control and you are a brand that cares about keeping customers informed.

• In order to consistently deliver superior levels of customer care they have promised you, they train and regularly coach their email support agents on email systems and procedures, email etiquettes such as use of professional language in email response and always keeping the tone of the emails polite and welcoming.

• They are as stringent about quality assessment in their outsourced email support as they are in live chat or call support.

• They also take care to route emails to the queue of the customer care specialist best qualified to answer it.

If you are seeking for Outsourced Email support for your e-commerce business, then get in touch with LiveSalesman. For more information, you can read LiveSalesmanreviews, check LiveSalesmanfeedback or visit the website http://livesalesman.com/.