Thursday 1 February 2018

How the Live Chat Support Plays an Imperative Role in Hospitality Industry

In hotels, resorts and other vacation accommodation websites, a knowledgeable and experienced reservation expert can convert every query into a reservation. You might be aware that if there is anything that counts in hospitality industry, it has to be the first impression, which helps to set the stage for the guest’s expectations and assumptions of what your hotel can offer.

In this digital world, the first experience that your guest has with your hotel is not when he arrives at your property, but when he is researching on your website to decide whether to stay with you or not.
Thus, it makes sense to have someone to greet them, provide assistance in real time, and motivate them to book with you. Have a look on the benefits offered by live chat support services -


1.    Helps to capture nearly 65-90% New Revenue from the same traffic
2.    Increase direct bookings
3.    Allow your visitors to interact with you and get help in real time without having to leave your website
4.    Offer help 24x7X365 service
5.    Increase customer satisfaction by pushing calls to chat instead of making people wait on hold
6.    Save on overall cost that entails recruiting, training and managing in house staff
7.    Offer your potential guests the same hospitality on your website as you would in your hotel, leaving a wonderful first impression

Thus, to avail all these benefits get in touch with Livesalesman for 24x7 Multilingual Live Chat Services. Their goal is to help you generate more Direct Bookings (by as much as 400% increase) and drive higher Conversion (6-15x over self-service) to capture 65-90% New Revenue from your existing website. They offer real time interactive and consultative assistance over live chat to those website visitors who would not have booked with you otherwise but may if they get help or information they need in order to make their purchase decision. To know more about the services; you can read Livesalesman reviews, check Livesalesman feedback or visit the website http://livesalesman.com/.

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The Benefits of Live Chat for Your Hotel Website

Are you planning to process the direct bookings of hotels, resorts, and other vacation accommodation on your small business's website?...