Benefits of Choosing LiveSalesman Training

LiveSalesman has an excellent record of training and retaining agents who become true experts on behalf of your company’s personality and brand.

They have the training department and operations team that work together to conduct training, helps to maintain objectivity and integrity. Their Trainers, Project Managers and Quality Assurance Team, all operate on the same floor as the agents so that they can guide, help and monitor the new agents in real time. They also make sure that their experienced and best performing agent works alongside the new agents, both to mentor them and to give regular feedback to the managers who can further help improve the new agent’s performance and confidence much faster. Let’s have a look on benefits of choosing LiveSalesman training-

1.Clients interact with the agents and the trainers who will work on their account and conduct training over video conferencing, go to meeting and skype. 

2.The trainers prepare their own training curriculum depending on the client and send them for their approval. 

3.They directly work with the training material provided by client or it can be a combination of both.

4.The training material is regularly updated on an ongoing basis with the changing requirements of the client’s business and the retraining is conducted for all the agents working on that account. 

5.They often send their trainers and operations team to the client’s site so that they can get firsthand account of their culture, environment and how your operations are run. 

6.Their training program also focuses on equipping agents with soft skills they need to effectively communicate with their customers.

7.A specialized sales training is imparted to sales agents wherein they are taught the essentials of successful cross selling and up selling.

If you want to read about LiveSalesman reviews or if you want to know the LiveSalesman feedback on the services they offer to their clients, visit the website http://livesalesman.com/.

Why choose LiveSalesman for Bilingual Call Center Services in Arabic

The Arabs tend to buy from companies that speak their language. Mobile phone companies like Nokia and Blackberry developed strong loyal consumer base in the region by providing superior Arabic language support before Apple and Android. Almost all the businesses willing to take advantage of new opportunities in thriving economies of oil-rich countries like UAE, Qatar, Kuwait, Bahrain, Abu Dhabi, Saudi Arabia etc. should consider language a top priority for winning new customers.

Now you might be wondering why LiveSalesman is a preferred choice of many businesses over call centers in Middle East for their Arabic support requirements. Their Arabic language call center solutions enable you to focus on geographical expansion strategies in rich and flourishing markets of the Middle East region, rather than dwelling on daunting linguistic barriers. They have professional Arabic language call center executives. They deliver their Arabic language customer and sales support from India, which has a significant Arabic-speaking population with Arabic as their mother tongue. All their Arabic call center executives have studied in Arabic as school children and have received college degrees in Arabic, so they so rest assured that have a good understanding of the latest language skills, evolving words, and expressions in use. They have a firm grasp on both written and spoken Arabic and English. Most of their Arabic call center executives have either worked in the Arab countries such as UAE, Abu Dhabi, Qatar, Bahrain, Kuwait and Saudi Arabia; or have travelled to these countries many times. So they have a decent exposure to how things function in the Arab world.

LiveSalesman's specialized Arabic live chat and email support services are very difficult to find in traditional call centers in Sharjah or other UAE based call centers which typically only offer traditional phone support. Most Saudi Arabia call centers are not 24x7 and do not have specialized teams for Live Chat, Phone and E-mail support. In fact, the technical expertise and business/sales acumen of LiveSalesman’s call center executives is difficult to match by any Middle Eastern call center.

If you want to know more about Livesalesman reviews or their services, you can check the Livesalesman feedback or visit the website http://livesalesman.com/. 

Get Salon / Spa Receptionist Service from Livesalesman

Are you owing a salon and looking for someone for appointment scheduling, cancelling and rescheduling for your salon? Then, undoubtedly choose Livesalesman. They have experience in working with spas/salons and the receptionists are familiar with most scheduling and POS systems used by Salon and Spa industry such as Mind Body online b. They can work with whatever online calendar management software you use to schedule appointments. They can arrange appointments with specific stylists or can set general appointments with any stylist depending on the availability.

They understand that it is less expensive to retain a client who has called in for an appointment than it is to find a new one and therefore, if you can’t book a client during their preferred day/time slot, they don’t leave them with a flat-out “no” but work with the client to find another time that suits her schedule and ask for her permission to call back if a last minute opening becomes available. Similarly, when an agitated client calls up to inform that she is running late, their receptionists calm them down and let them know that it is all right. They work hard to accommodate them or reschedule them, showing that you care and thus, not bully them into next available salon.

Moreover, their receptionists are trained to manage your appointment book efficiently to ensure that appointments are booked back- to back and there be as little idle time as possible wasted in-between appointments. Their team puts in an extra effort to make sure that they understand the strengths and weaknesses of different stylists, therapists and technicians and can recommend them to your clients accordingly. 

In addition to appointment scheduling, cancelling and rescheduling they also offer services for your salon such as:-

1.Cross Selling and Up selling

2.Helping You Manage Multiple Marketing Promotions

3.Handling Client Grievances

4.Reach Out and Re-connect with Your Clients

5.Provide Necessary information

If you want to know more about Livesalesman reviews or their services you can check the Livesalesman feedback or feel free to visit the website http://livesalesman.com/

Get Bilingual call centre solutions from Livesalesman

Livesalesman offers the best native Chinese language call center solutions will enable you to focus on geographical expansion strategies rather than dwell on daunting linguistic barriers. Here some of the reasons given that will give you idea that why you should choose LiveSalesman for Chinese call center services such as:-

• They offer the support in Chinese Cantonese and also various call center solutions in native Chinese language and provide the multichannel Chinese language solutions delivered over Live Chat, Phone and E-mail.
• They have Bilingual Chinese call center agents with firm grasp on both written and spoken Chinese and English. They easily understand the cultural nuances and local consumer behavior.
• They offer Chinese customer support and sales solutions on shared (agents work on more than o-ne account at a time) and dedicated (agents dedicatedly work for your business) models.
• They deliver their services from their local offices in China, by the agents who are native to China, living and working in China and also offer flexible solutions customized to your specific business needs.

Livesalesman have professional Chinese language call center executives and their Chinese call center agents are native Chinese people. Although, you might be wondering that why it is important to have Chinese professionals then think once that can you really successfully sell to them by opting for automated translations tools instead of offering customer support in their language? Here some more reasons are given such as:-

• The localized Customer Support in Chinese will help you to connect locally with your Chinese shoppers.
• They will offer multichannel Chinese Call Center Solutions. There are only .77% of total Chinese population in the world speaks English.
• It is hard to maintain loyalty in China. In China, consumer expectations for better customer service are at an all-time high.
• China’s shoppers tend to be even more opinionated and outspoken than their American and European counterparts. The trust between buyer & seller is extremely important in China & it needs to be instant.
• Even despite of the various challenges, no retailer in the world can afford to ignore Chinese market. The Chinese Consumer is a Global Game Changer.

For more information, about their services and Livesalesman careers, feel free to visit http://livesalesman.com/